FAQs
What is an AI-Assistant, and how can it help my business?
An AI-Assistant is an advanced chatbot that uses artificial intelligence to automate customer service and lead generation. It can answer FAQs, guide users, and gather data around the clock, improving efficiency and customer satisfaction.
How does the AI-Assistant integrate with my existing platforms?
Our AI-Assistant easily integrates with most platforms, including websites, social media, and CRM systems. Setup is straightforward, with our team available to guide you through the process to ensure a seamless integration.
Is there a limit to the number of interactions the AI-Assistant can handle?
The limit depends on your chosen membership plan. The Starter Plan supports up to 500 interactions, the Growth Plan up to 1,500, and the Enterprise Plan offers unlimited interactions.
Can the AI-Assistant handle complex customer service inquiries?
Yes, our AI-Assistant is equipped with advanced natural language processing capabilities, allowing it to handle a wide range of inquiries. For highly complex issues, it can escalate the matter to a live agent.
What kind of insights can I expect from the analytics dashboard?
Our analytics dashboard provides detailed insights into customer interactions, including engagement rates, common questions, and customer satisfaction levels, helping you make informed decisions to enhance your service.
How quickly can I set up the AI-Assistant on my website?
Setup can be completed within a few hours, depending on the complexity of your requirements. Our team will work closely with you to ensure a swift and smooth integration.
Is it possible to customize the AI-Assistant according to my business needs?
Absolutely. Our AI-Assistant is highly customizable, from the conversation flows to the integration capabilities, especially under the Enterprise Plan, ensuring it aligns perfectly with your business needs.
What happens if a customer's question goes beyond the AI-Assistant's knowledge base?
The AI-Assistant is designed to escalate such queries to live support agents, ensuring that all customer inquiries are addressed satisfactorily.
Can I update or change my plan after signing up?
Yes, you can upgrade or downgrade your plan at any time. Our team is here to assist you in selecting the plan that best fits your evolving business needs.
What kind of support can I expect after implementing the AI-Assistant?
We offer comprehensive support for all our plans, including a dedicated account manager for Enterprise clients, and regular updates to keep your AI-Assistant running smoothly.